Returns or exchanges are accepted on items within 15 days from the date of shipment. Items returned outside this period will not be accepted.
We will collect from your home, work or an alternative address for free.
We cover the entire cost of the Exchange or return as long as the mistake has been made by the brand. If the return is being requested due to a change in size, the value of the refund must be paid by the customer.
Items must be in original condition and must not have been worn, altered or washed. All tags must remain in place. Every garment shipped has a tag attached reading "Once this tag is removed, this garment cannot be returned". Once this tag has been removed, the garment is no longer returnable. We recommend trying on all purchased items once received, to ensure adequate time to return items within our returns timeframe.
Returns that do not meet our policy will not be accepted and will be sent back to you
The articles of SALE cannot be returned.
If you want to make a return, write to our email INFO@CARLOCARRIZOSA.COM and we will help you with anything you need.